May 16, 2019
Everyone was very nice and we got everything done promptly and smoothly.
May 1, 2019
JR and his team were patient, nonjudgmental, and knowledgeable about the process. Something that I didn’t think was a possibility is now a reality!
May 1, 2019
JR and Vicenta went above and beyond to provide excellent service to my client. They worked hard to get my client to closing on time and were available to answer questions throughout the entire process.
April 20, 2019
JR & Vicenta did a great job getting our client's new purchase to the closing table. We had originally thought that buyer would be eligible for VA benefits and proceeded in that direction. However in the middle of our transaction it was determined that VA was not an option and JR & Vicenta were able to quickly turn the loan to an FHA and get us to the closing table on time. Thanks to them both!
March 30, 2019
JR was always available to buyer and myself for any help needed with anything. Great communication with him and Vicenta. Smooth transaction and settlement!
March 28, 2019
I liked the people I worked with, JR Burns and Vincenta, very much and they helped me a lot. Product was excellent.
March 25, 2019
Portal easy to navigate; mortgage specialist very responsive.
March 18, 2019
Very easy and quick. Everything was explained clearly.
March 1, 2019
Efficient and very professional.
February 26, 2019
The transaction progressed smoothly and deliberately. My clients and I were kept well informed throughout the process which helped both my clients as well as myself to remain at ease throughout the process not to mention the fact my clients were very satisfied with regard to the actual costs as related to the financing. Our loan officer, J.R.Burns, was very diligent and helpful throughout the entire transaction. Job well done!
February 26, 2019
I had previously dealt with Trident when I first purchased my home in 2013 [...] and the process was very easy. It went so well with Trident helping to secure our mortgage that I was actually able to recommend friends to Trident at that time for them to complete the purchase of their home, and they similarly spoke highly of Trident. [...] At the point that we were in a position to evaluate refinancing once again I approached both Trident as well as explored options with [another bank]. [Their] options were good, but ultimately the rates which Trident offered were better than [they were] offering. JR Burns, Denise Raymond, and Vicenta Pyles all stand out to me and were very helpful and approachable through the process.
February 17, 2019
Trident is always top notch! Willing to go the extra mile to get the deal to the closing table. Dedicated and customer focused approach to the process. Clients were older and unable to use today's technology but that did not stop Trident from utilizing fed ex services and old school phone calls to communicate and transport documents needed for underwriting and mortgage processing. Love the dedication these folks have for going above and beyond! Thank you JR & Vicenta!
February 6, 2019
JR & Vicenta did a great job for my clients. They really go the extra mile to make the client feel comfortable with the process and confident that they will get to the closing table. Thank you!
January 28, 2019
I love to work with Trident Mortgage. J.R. and Vicenta are awesome!!!!!!!
January 10, 2019
When you find a great group of people who are consistently there to help your through the process of obtaining a mortgage , you recommend them to everyone! JR and Vicenta are exceptional along with the rest of the Trident Team. Take the time to talk to them, you’ll be happy you did!
January 7, 2019
My loan officer JR Burns was absolutely amazing! Everyone on the team made the process quick and easy. They were able to initiate, approve and close on my mortgage in 3 weeks
January 1, 2019
The people that work for you are your most outstanding products! They are pleasant, knowledgeable and informative. They respond quickly and make the transactions appear effortless. My clients have nothing but praise for their service. JR Burns and Vicente are excellent to work with.
December 31, 2018
Our broker was responsive, fast, and made what can often be considered an unpleasant experience quite painless.
December 17, 2018
JR Burns was great, excellent to do business with!
December 17, 2018
Trident mortgage made my transaction easy, J.R. and Vicenta were always there to answer any questions.
December 4, 2018
Knowledgeable and helpful staff!
December 2, 2018
They were the best!!!! They really worked hard for me to get in to my house... I’m so happy and excited about my new home!!!!
November 9, 2018
I am really happy and appreciate the support you provided to make this transaction successful. Thanks.
November 1, 2018
Trident was very helpful and quick to respond to any of our questions and concerns. It made the process so much easier and was a good experience.
October 31, 2018
Excellent service. Very satisfied. Thanks for the service; keep up the good work.
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