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Testimonials

A.S.

June 28, 2019

The entire crew of Trident Mortgage has been excellent during my loan process. JR has been extremely helpful and made my first time home buy seamless. Very satisfied with the entire process.


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M.G.

June 25, 2019

Helpful, informative, supportive, and reliable services.


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M.P.

June 21, 2019

Very professional, informative, kept me updated with information about paperwork.


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J.D.

June 14, 2019

JR, Vicenta, and Denise were all great to work with. They all made buying a new home very simple and easy.


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L.H.

Everyone was friendly and helpful, especially JR Burns.


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J.E.

June 6, 2019

JR hit it out of the park on this one. Excellent job!!


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A.D.

June 2, 2019

Trident processed my loan in TWO WEEKS after my loan through another company fell through. They were polite, supportive, and efficient throughout the entire process.


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B.M.

May 31, 2019

JR Burns did an excellent job. Efficient, responsive and he knows mortgage rates and guidelines inside and out. He was patient and informative with my clients. I am very likely to refer JR to future clients.


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F.E.

May 29, 2019

I like the responsiveness from J.R. and Vicenta and the way they deal with my clients and the products they offer.


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R.H.

May 16, 2019

Everyone was very nice and we got everything done promptly and smoothly.


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M.B.

May 1, 2019

JR and his team were patient, nonjudgmental, and knowledgeable about the process. Something that I didn’t think was a possibility is now a reality!


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A.G.

May 1, 2019

JR and Vicenta went above and beyond to provide excellent service to my client. They worked hard to get my client to closing on time and were available to answer questions throughout the entire process.


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P.M.

April 20, 2019

JR & Vicenta did a great job getting our client's new purchase to the closing table. We had originally thought that buyer would be eligible for VA benefits and proceeded in that direction. However in the middle of our transaction it was determined that VA was not an option and JR & Vicenta were able to quickly turn the loan to an FHA and get us to the closing table on time. Thanks to them both!


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D.S.

March 30, 2019

JR was always available to buyer and myself for any help needed with anything. Great communication with him and Vicenta. Smooth transaction and settlement!


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J.C.

March 28, 2019

I liked the people I worked with, JR Burns and Vincenta, very much and they helped me a lot. Product was excellent.


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S.W.

March 25, 2019

Portal easy to navigate; mortgage specialist very responsive.


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R.T.

March 18, 2019

Very easy and quick. Everything was explained clearly.


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B.W.

March 1, 2019

Efficient and very professional.


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A.D.

February 26, 2019

The transaction progressed smoothly and deliberately. My clients and I were kept well informed throughout the process which helped both my clients as well as myself to remain at ease throughout the process not to mention the fact my clients were very satisfied with regard to the actual costs as related to the financing. Our loan officer, J.R.Burns, was very diligent and helpful throughout the entire transaction. Job well done!


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J.L.

February 26, 2019

I had previously dealt with Trident when I first purchased my home in 2013 [...] and the process was very easy. It went so well with Trident helping to secure our mortgage that I was actually able to recommend friends to Trident at that time for them to complete the purchase of their home, and they similarly spoke highly of Trident. [...] At the point that we were in a position to evaluate refinancing once again I approached both Trident as well as explored options with [another bank]. [Their] options were good, but ultimately the rates which Trident offered were better than [they were] offering. JR Burns, Denise Raymond, and Vicenta Pyles all stand out to me and were very helpful and approachable through the process.


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P.M.

February 17, 2019

Trident is always top notch! Willing to go the extra mile to get the deal to the closing table. Dedicated and customer focused approach to the process. Clients were older and unable to use today's technology but that did not stop Trident from utilizing fed ex services and old school phone calls to communicate and transport documents needed for underwriting and mortgage processing. Love the dedication these folks have for going above and beyond! Thank you JR & Vicenta!


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P.M.

February 6, 2019

JR & Vicenta did a great job for my clients. They really go the extra mile to make the client feel comfortable with the process and confident that they will get to the closing table. Thank you!


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S.H.

January 28, 2019

I love to work with Trident Mortgage. J.R. and Vicenta are awesome!!!!!!!


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L.L.

January 10, 2019

When you find a great group of people who are consistently there to help your through the process of obtaining a mortgage , you recommend them to everyone! JR and Vicenta are exceptional along with the rest of the Trident Team. Take the time to talk to them, you’ll be happy you did!


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K.H.

January 7, 2019

My loan officer JR Burns was absolutely amazing! Everyone on the team made the process quick and easy. They were able to initiate, approve and close on my mortgage in 3 weeks


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